FAQ

1. How long does it take to receive my personalized jewelry?

Our personalized jewelry is made to order, so please allow at least 1 week for production and delivery. We want to ensure that each piece is crafted with the utmost care and attention to detail.

2. Can I customize the design of the jewelry?

Yes, absolutely! We offer a wide range of customizable options for our jewelry. You can choose the metal type, font style, and even add gemstones or birthstones to make it truly unique and special.

3. What materials are used for the jewelry?

We are committed to providing premium quality materials for our jewelry. Our pieces are made from high-quality metals such as sterling silver, 14k gold, and stainless steel. We also use genuine gemstones and for added elegance.

4. Can I preview the design before placing an order?

Unfortunately, we do not offer a preview option at the moment. However, we provide detailed product descriptions and images to give you a clear idea of how your personalized jewelry will look.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your personalized jewelry, please contact our customer support within 14 days of receiving your order. We will be happy to assist you with returns or exchanges.